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<label class=" required control-label cf_district_771481-label " for="helpdesk_ticket_cf_district_771481">Organization</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_district_771481_35000818814" name="helpdesk_ticket[custom_field][cf_district_771481]"><option value="">...</option> <option value="6 Stones">6 Stones</option> <option value="Alaska Adult Education">Alaska Adult Education</option> <option value="Bishop State">Bishop State</option> <option value="Catholic Charities">Catholic Charities</option> <option value="CGCC">CGCC</option> <option value="Coalition on Adult Basic Literacy">Coalition on Adult Basic Literacy</option> <option value="Community Council of Greater Dallas">Community Council of Greater Dallas</option> <option value="Dallas College">Dallas College</option> <option value="Dallas ISD">Dallas ISD</option> <option value="Literacy Achieves">Literacy Achieves</option> <option value="The Literacy Council of Southwest Louisiana">The Literacy Council of Southwest Louisiana</option> <option value="The Learning Source">The Learning Source</option> <option value="NEI">NEI</option> <option value="NexStep Alliance">NexStep Alliance</option> <option value="Odessa College">Odessa College</option> <option value="Opus Edge">Opus Edge</option> <option value="RentWell">RentWell</option> <option value="Restore Education">Restore Education</option> <option value="State of Arkansas">State of Arkansas</option> <option value="Texarkana College Adult Education and Literacy Program">Texarkana College Adult Education and Literacy Program</option> <option value="The Wilkinson Center">The Wilkinson Center</option></select><div class="level_2"><label class="required">Location/Program</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_school_771481_35000818814" name="helpdesk_ticket[custom_field][cf_school_771481]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_district_771481_35000818814').nested_select_tag({"data_tree":[["6 Stones","6 Stones",[]],["Alaska Adult Education","Alaska Adult Education",[["Alaska Literacy Program","Alaska Literacy Program",[]],["Alaska technical Center","Alaska technical Center",[]],["Kawerak, INC.","Kawerak, INC.",[]],["KPC-Kenai River Campus","KPC-Kenai River Campus",[]],["KPC-Kachemak Bay Campus","KPC-Kachemak Bay Campus",[]],["Literacy Council of Alaska","Literacy Council of Alaska",[]],["NineStar Enterprises, INC","NineStar Enterprises, INC",[]],["Southeast Regional Resource Center","Southeast Regional Resource Center",[]],["UAF-Bristol Bay Campus","UAF-Bristol Bay Campus",[]],["UAA-Kodiak College","UAA-Kodiak College",[]],["UAA-Prince William Sound Community College","UAA-Prince William Sound Community College",[]]]],["Bishop State","Bishop State",[["Alabama Career Center","Alabama Career Center",[]],["Carver Campus","Carver Campus",[]]]],["Catholic Charities","Catholic Charities",[]],["CGCC","CGCC",[]],["Coalition on Adult Basic Literacy","Coalition on Adult Basic Literacy",[["Arizona","Arizona",[]],["Delaware","Delaware",[]],["Georgia","Georgia",[]],["Iowa","Iowa",[]],["Maine","Maine",[]],["Massachusetts","Massachusetts",[]],["Ohio","Ohio",[]]]],["Community Council of Greater Dallas","Community Council of Greater Dallas",[]],["Dallas College","Dallas College",[["Bill J. Priest Center","Bill J. Priest Center",[]],["Brookhaven College","Brookhaven College",[]],["Cedar Valley College","Cedar Valley College",[]],["Eastfield College","Eastfield College",[]],["El Centro College","El Centro College",[]],["Mountain View College","Mountain View College",[]],["North Lake College","North Lake College",[]],["Richland College","Richland College",[]]]],["Dallas ISD","Dallas ISD",[["Dallas Independent School District","Dallas Independent School District",[]]]],["Literacy Achieves","Literacy Achieves",[["ELM – East Dallas","ELM – East Dallas",[]],["Vickery Meadow","Vickery Meadow",[]],["West Dallas","West Dallas",[]]]],["The Literacy Council of Southwest Louisiana","The Literacy Council of Southwest Louisiana",[["The Arts and Humanities Council at Central School","The Arts and Humanities Council at Central School",[]],["Cameron Community Action Agency","Cameron Community Action Agency",[]],["First Street School","First Street School",[]],["SOWELA Technical & Community College- Calasieu Building","SOWELA Technical & Community College- Calasieu Building",[]],["SOWELA Technical & Community College- Morgan Smith Campus","SOWELA Technical & Community College- Morgan Smith Campus",[]]]],["The Learning Source","The Learning Source",[]],["NEI","NEI",[["Built Environment","Built Environment",[]],["New Economy and Innovation Council","New Economy and Innovation Council",[]],["Workforce Competency and Competitiveness Council","Workforce Competency and Competitiveness Council",[]],["Housing Fund","Housing Fund",[]],["Prospect","Prospect",[]],["Marketing","Marketing",[]],["Internal","Internal",[]],["External","External",[]],["Council of CEOs","Council of CEOs",[]]]],["NexStep Alliance","NexStep Alliance",[]],["Odessa College","Odessa College",[["Pecos","Pecos",[]],["Andrews Extension","Andrews Extension",[]],["Crane Extension","Crane Extension",[]],["Kermit Extension","Kermit Extension",[]]]],["Opus Edge","Opus Edge",[]],["RentWell","RentWell",[]],["Restore Education","Restore Education",[["Career Success","Career Success",[]],["College Success","College Success",[]],["El Civics","El Civics",[]],["Restore Education","Restore Education",[]]]],["State of Arkansas","State of Arkansas",[["Kendrick Crawford","Kendrick Crawford",[]],["SAU Tech","SAU Tech",[]],["UAPTC","UAPTC",[]],["EACC","EACC",[]],["NWTI","NWTI",[]],["NP","NP",[]],["ASUN","ASUN",[]],["UAM","UAM",[]]]],["Texarkana College Adult Education and Literacy Program","Texarkana College Adult Education and Literacy Program",[["Basic Skills Academy (NCBO, TSIA, TEAS, ASVAB, TABE)","Basic Skills Academy (NCBO, TSIA, TEAS, ASVAB, TABE)",[]],["CASS COUNTY (HSE and ESL)","CASS COUNTY (HSE and ESL)",[]],["English as a Second Language (ESL)","English as a Second Language (ESL)",[]],["High School Equivalency (GED)","High School Equivalency (GED)",[]],["Integrated Education and Training - Allied Health (IET)","Integrated Education and Training - Allied Health (IET)",[]],["WORKFORCE CENTER (HSE and Basic Skills)","WORKFORCE CENTER (HSE and Basic Skills)",[]]]],["The Wilkinson Center","The Wilkinson Center",[["Ana G. Méndez University","Ana G. Méndez University",[]],["Arcadia Park Annex","Arcadia Park Annex",[]],["Eastfield College Pleasant Grove","Eastfield College Pleasant Grove",[]],["Family Education Center","Family Education Center",[]],["Hampton Illinois Library","Hampton Illinois Library",[]],["Mesquite WFC","Mesquite WFC",[]],["Polk Wisdom Library","Polk Wisdom Library",[]],["Uplift Heights Primary","Uplift Heights Primary",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"35000818814","subcategory_id":"helpdesk_ticket_custom_field_cf_school_771481_35000818814"}); //]]> </script> </div>
<label class=" control-label cf_user_type_771481-label " for="helpdesk_ticket_cf_user_type_771481">User Type</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_user_type_771481]" id="helpdesk_ticket_custom_field_cf_user_type_771481"><option value="">...</option> <option data-id="35000832696" value="Student">Student</option> <option data-id="35000832697" value="Teacher">Teacher</option> <option data-id="35000832698" value="School Admin">School Admin</option> <option data-id="35000832699" value="Organizational Admin">Organizational Admin</option></select> </div>
<label class=" control-label cf_how_are_you_accessing_workready_mobile884949_771481-label " for="helpdesk_ticket_cf_how_are_you_accessing_workready_mobile884949_771481">How are you accessing WorkReady Mobile? </label> <div class="controls nested_field "> <select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_how_are_you_accessing_workready_mobile884949_771481_35000818814" name="helpdesk_ticket[custom_field][cf_how_are_you_accessing_workready_mobile884949_771481]"><option value="">...</option> <option value="Computer">Computer</option> <option value="Mobile Device">Mobile Device</option></select><div class="level_2"><label class="">Device type</label><select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_device_type_771481_35000818814" name="helpdesk_ticket[custom_field][cf_device_type_771481]"><option value="">...</option> </select></div><div class="level_3"><label class="">Level 3</label><select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_level_3_771481_35000818814" name="helpdesk_ticket[custom_field][cf_level_3_771481]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_how_are_you_accessing_workready_mobile884949_771481_35000818814').nested_select_tag({"data_tree":[["Computer","Computer",[["Mac OS","Mac OS",[["Apple","Apple"],["Android","Android"],["Other","Other"]]],["PC","PC",[]]]],["Mobile Device","Mobile Device",[["Apple","Apple",[]],["Android","Android",[]],["Other","Other",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"35000818814","subcategory_id":"helpdesk_ticket_custom_field_cf_device_type_771481_35000818814","item_id":"helpdesk_ticket_custom_field_cf_level_3_771481_35000818814"}); //]]> </script> </div>
<label class=" control-label cf_type_of_support_question_771481-label " for="helpdesk_ticket_cf_type_of_support_question_771481">Type of support question</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_type_of_support_question_771481]" id="helpdesk_ticket_custom_field_cf_type_of_support_question_771481"><option value="">...</option> <option data-id="35000853712" value="Program-Related">Program-Related</option> <option data-id="35000853713" value="Technical Issue">Technical Issue</option></select> </div>
<label class=" control-label cf_app_version_771481-label " for="helpdesk_ticket_cf_app_version_771481">App Version</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_app_version_771481]" id="helpdesk_ticket_custom_field_cf_app_version_771481" /> </div>
<label class=" required control-label cf_portal_nameorganization_771481-label " for="helpdesk_ticket_cf_portal_nameorganization_771481">Organization or Portal Name</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_portal_nameorganization_771481]" id="helpdesk_ticket_custom_field_cf_portal_nameorganization_771481" /> </div>
<label class=" required control-label cf_request_type_771481-label " for="helpdesk_ticket_cf_request_type_771481">Request Type</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_request_type_771481]" id="helpdesk_ticket_custom_field_cf_request_type_771481"><option value="">...</option> <option data-id="35001044888" value="Training Content Updates">Training Content Updates</option> <option data-id="35001044889" value="Portal Page Updates">Portal Page Updates</option> <option data-id="35001044890" value="Other">Other</option></select> </div>
<label class=" required control-label cf_client_severity_771481-label " for="helpdesk_ticket_cf_client_severity_771481">Severity</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_client_severity_771481]" id="helpdesk_ticket_custom_field_cf_client_severity_771481"><option value="">...</option> <option data-id="35001044794" value="Low (portal maintenance and updates)">Low (portal maintenance and updates)</option> <option data-id="35001044795" value="Medium (unexpected system functionality)">Medium (unexpected system functionality)</option> <option data-id="35001044796" value="High (system down)">High (system down)</option></select> </div>
<label class=" required control-label cf_due_date_771481-label " for="helpdesk_ticket_cf_due_date_771481">What is the deadline for this request?</label> <div class="controls support-date-field "> <input type="text" name="helpdesk_ticket[custom_field][cf_due_date_771481]" id="helpdesk_ticket_custom_field_cf_due_date_771481" class=" required date section_field datepicker_popover" readonly="readonly" data-show-image="true" data-date-format="d M, yy" placeholder="" /> </div>
<label class=" control-label cf_training_title_771481-label " for="helpdesk_ticket_cf_training_title_771481">Training Title</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_training_title_771481]" id="helpdesk_ticket_custom_field_cf_training_title_771481" /> </div>
<label class=" control-label cf_training_description_771481-label " for="helpdesk_ticket_cf_training_description_771481">Training Description</label> <div class="controls "> <textarea class=" paragraph section_field span12" rows="6" placeholder="" name="helpdesk_ticket[custom_field][cf_training_description_771481]" id="helpdesk_ticket_custom_field_cf_training_description_771481"> </textarea> </div>
<label class=" control-label cf_subjects_771481-label " for="helpdesk_ticket_cf_subjects_771481">Subjects/Tagging</label> <div class="controls "> <textarea class=" paragraph section_field span12" rows="6" placeholder="" name="helpdesk_ticket[custom_field][cf_subjects_771481]" id="helpdesk_ticket_custom_field_cf_subjects_771481"> </textarea> </div>
<label class=" control-label cf_creditsceus_771481-label " for="helpdesk_ticket_cf_creditsceus_771481">Credits/CEUs</label> <div class="controls "> <input class=" number section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_creditsceus_771481]" id="helpdesk_ticket_custom_field_cf_creditsceus_771481" /> </div>
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